Rethinking knowledge work: A strategic approach – McKinsey Quarterly – Organization – Strategic Organization

https://www.mckinseyquarterly.com/inc/en-US/reusableShell.swf?swf=/files/article/exhibit/770fd58e-d4e9-4fbe-8fd7-08eec1aa9838.swf&swfID=1&exhibitNumber=&swfHeader=&popUpButtonVisible=1&frameNumber=1

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